There are two ways to view a user’s orders:
Option 1: See Orders via the Ordering Module
(Suitable if you want to view orders day by day and potentially make changes)
Steps:
Go to admin.kanpla.dk and log in with your credentials.
In the left-hand menu, click “Overview.”
Click “Add an order” in the top-right corner.
Use the filters to select:
The salesplace (company or school name)
The user’s full name
The ordering module the user is connected to
Access the ordering module.
Filter for the correct week.
You’ll now be able to:
See the user’s orders for the selected week
Make changes to their orders if needed
Option 2: See Orders via the Order Overview
(Use this if you want to view the orders for the week, make changes by clicking “Edit” on an order, or issue a refund.)
Steps:
Go to admin.kanpla.dk and log in with your credentials.
In the left-hand menu, click “Overview.”
Filter by:
Orders
The salesplace
The relevant modules
Set the timeline filter to the week you want to check.
In the search field, type the user’s name to find their orders.
(Check the picture below to see which filters you’ll need to add to view a user's orders)
