Ireland Schools: Admin Support
33 articles
How do I or parents download the new app? (2 minute read)
How do parents start using the app? (4 minute read) - WIP
How do I find a location ID for administrators? (2 minute read)
How do parents add more than one child on the platform? (3 minute read) - WIP
How do parents log in once they have accepted the invitation links? (4 minute read)
How do I solve the “user already exists” error during the login process? (4 minute read)
Is it possible for both parents to have separate accounts linked to the same child? (2 minute read)
Is it possible for parents to place orders on a browser version of the app? (2 minute read)
How do I invite or register a child who isn't on the platform yet? (3 minute read)
How the invitations dashboard works and what the different statuses mean (4 minute read)
How do I add an admin in the administration panel? (3 minute read)
How does a parent delete their account? (2 minute read)
Is it possible to restore a deleted account from the user side? (2 minute read)
How can a user change or reset their password? (2 minute read)
The child is linked to the wrong class – how do I move the account to the correct one? (2 minute read)
How do I update incorrect child information?
How do I change a child's order before the deadline? (3 minute read)
How do I change a child's order after the deadline? (3 minute read)
How do I add an order? (4 minute read)
What is the deadline for ordering? (2 minute read)
How do I see a user's orders for a specific period? (4 minute read)
What is a recurring order? (4 minute read)
Why can’t the parents change their order? (3 minute read)
How do parents check that their order has been placed successfully? (3 minute read)
The child didn’t receive their food – there’s a missing order (3 minute read)
How do I place an admin bulk order?