Quick Steps:
Step 1: Navigate to the main page by clicking on Overview in the left-side panel of the Kanpla Administration.
Step 2: If, for example, Jane Doe reaches out to confirm an order placed on the 29th of October, go to the Ordering Overview.
Step 3: Apply the necessary filters:
Filter on orders: Select "Orders" to view placed orders.
Filter by salesplace: Select the salesplace Jane Doe is associated with. (You can find her salesplace by searching for her name in the User Overview section.)
Filter by date: Set the correct timeline to include the 29th of October.
Filter by module: Select the module where she placed her order.
Step 4: After setting these filters, search for her name in the search field on the right to locate her order.
This process will confirm if Jane Doe has placed an order and help verify any details regarding it.