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How the invitations dashboard works and what the different statuses mean

Updated over a month ago

The Invitations Dashboard helps you track the status of invitations sent to users. In the "Status" field, you’ll see one of three possible statuses:

  • Not Sent:
    The invitation link hasn’t been sent to the email listed in the dashboard.

  • Sent:
    The invitation link has been sent to the email shown in the dashboard.

  • Accepted:
    The invitation link was sent, and the user has signed up and created an account.

Note: To check the details of a user who are marked as "Accepted" — including the email they used and other information — go to the main page, click “Show users” in the right corner, search for the child's name, and you’ll find the email they registered with.

Important:
The email shown in the Invitations Dashboard is the one the invitation was sent to. It might not be the same email the user used to create their account — users can sign up with a different email address if they choose.

If no email appears in the dashboard:
You can still send the invitation link manually. Click the copy icon next to the green “Invite” button to copy the link and send it directly to the user.

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