As an admin, you can manually create hospitality orders on behalf of customers, staff members, or for internal purposes. These orders are placed directly from the admin panel and are processed just like any other order made through the app.
Follow this guide to create a hospitality order on behalf of a user in Kanpla Administration:
Step-by-Step Guide:
Step 1: In the admin panel, go to “Overview” from the left-hand menu.
Step 2: Click “+ Add Order” in the top-right corner to create a new order.
Step 3: Select the correct location using the dropdown in the center of the page.
Step 4: Choose the user the order should be linked to (search by name if needed).
Step 5: Select the relevant hospitality module for the order.
Step 6: Add the desired products to the order.
Step 7: Click “Approve” to confirm and place the order.
The order will now show both in the Overview and as an order at the users frontend account.
Want to See It in Action?
Watch this short intro video for a full walkthrough: