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How do I modify a hospitality order? (3 minute read)

Updated this week

Sometimes an order needs to be changed — whether a product was added by mistake, the customer updated their preferences, or something else needs to be adjusted. Here’s how you can easily edit a hospitality order from the admin panel so your kitchen always has the correct information.


Step-by-Step Guide:

Step 1: Log in to Kanpla Administration

Step 2: In the left-hand menu, click “Overview”

Step 3: In the top-right corner, click “Add an Order”

Step 4: Select the correct salesplace from the dropdown

Step 5: Find the customer by searching for their name

Step 6: Select the relevant module (e.g. Meeting Service)

Step 7: Browse the customer’s order list and find the correct order

Step 8: Click the three dots next to the order and select “Edit”

Step 9: Make your changes (products, delivery time, meeting room, etc.)

Step 10: Click “Approve” to save the changes


Watch the Tutorial

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