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How do I add extra info fields to hospitality orders? (2 minute read)

Updated this week

By enabling the “Text inputs” plugin, you can collect extra information from guests during checkout — such as meeting room names, internal PO numbers, delivery instructions, or other custom details.

This gives you more control and clarity when processing hospitality orders.


Step-by-step guide:

Step 1: In the admin panel, click on “Settings” in the left-hand menu.

Step 2: Select “Modules” from the available features.

Step 3: Choose the Hospitality module you want to add order details to.

Step 4: Click the “Plugin” button located in the banner just below the module name.

Step 5: Find the plugin named “Text input” and toggle it ON to activate it.

Step 6: Click “Edit”, then press “+ New text input” to create your custom field.

Step 7: Choose the input type:

  • Text field – for open answers (e.g. meeting room, PO number)

  • Options – for predefined choices the guest can select from

Step 8: Add a Title and an optional Subtitle to explain what the field is for.

Step 9: For billing modules, select the correct Data Key to link the field to internal systems.

  • Select an internal description of the text input for data analysis.

  • If you can’t find the correct data key please reach out to Kanpla Support.

Step 10: Decide whether the field should be Required or Optional.

Step 11: Choose the locations and specific user groups where this input should be active.

Step 12: Click “OK” to confirm.

Step 13: Press “Save” in the top-right corner to apply your changes.


Want to See It in Action?

Watch this short intro video for a full walkthrough:

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