As a user on Kanpla, it’s simple to keep track of all your orders. Whether you want to check a past order or see what’s coming up next, you can view everything directly in your user profile. This means users don’t need to contact support just to confirm what they’ve ordered.
This guide explains step by step how users can find and view their orders quickly and easily inside the app.
Step-by-step guide:
Step 1: Open the Kanpla app or go to kanpla.dk in your browser
Step 2: Click on your profile icon in the top right corner.
Step 3: Go to Settings.
Step 4: Click on Account History.
Step 5: Choose one of the following options:
Orders: View all your orders by selecting the desired period and the module you want to check orders for.
Export Complete Transaction History: Download a file containing all your transactions
Step 6: All orders from the selected module and time period will now be shown in the overview.
You can now easily check your past and upcoming orders anytime.
Want to See It in Action?
Watch this short intro video for a full walkthrough: