General Network recommendations
In general, you can utilize both Wi-Fi or Ethernet connections for your POS devices and terminals. However, we strongly recommend using Ethernet as it provides a far more stable and reliable solution for both the POS system and payment terminals. A wired connection helps minimize the risk of network interruptions, ensuring smooth and uninterrupted transactions.
Ethernet requirements
To connect your POS devices via Ethernet, ensure your access point meets the following requirements:
Megabit Ethernet (or higher)
Proper cables to match Ethernet speed (Category 5 or higher)
Wi-Fi requirements
To connect your POS devices via Wi-Fi, ensure your access point meets the following requirements:
802.11ac (Wi-fi 5)
Supports WPA/WPA2-Enterprise or WPA/WPA2-Personal encryption
Operates on 2.4GHz or 5GHz (prefered) frequencies
Please note that when the terminal or POS device shows it’s connected to your Ethernet, it doesn’t always guarantee an internet connection, as there may still be issues between your network and the internet
Advanced network requirements
For more advanced internet setups, please provide the following information to your dedicated IT team to ensure POS operations
Protocol/Port Allowlist
Protocol/Port Allowlist
If you restrict protocols and ports that devices on your network can access, ensure POS devices are permitted to use the following protocols and ports through your firewall:
tcp/443 to the internet
tcp/8443 on your Ethernet
DNS Allowlisting
DNS Allowlisting
Adyen specific domains:
https://b6bd158d8d02657e-Kanpla-pos-payment-live.adyenpayments.com
https://pos-payment-live.adyen.com
https://pos-payment-live-ap-eu.adyen.com
https://b6bd158d8d02657e-Kanpla-pos-config-live.adyenpayments.com
https://pos-config-live.adyen.com
https://pos-config-live-ap-eu.adyen.com
https://b6bd158d8d02657e-Kanpla-pos-sync-live.adyenpayments.com
https://pos-sync-live.adyen.com
https://pos-sync-live-ap-eu.adyen.com
icmp://pos-pulse-eu.adyen.com
wss://terminal-api-live.adyen.com
https://b7e7f82754.cdn.adyen.com
Kanpla specific domains:
https://admin.kanpla.dk
https://admin.kanpla.io
https://api.kanpla.dk
https://api.kanpla.io
https://pos.kanpla.dk
https://pos.kanpla.io
EloView specific domains:
https://secure-api.eloview.com/prod
https://secure-provisioning.eloview.com/prod
https://secure-broker.eloview.com
https://secure-logs.eloview.com
https://secure-content.eloview.com
https://secure-auth.eloview.com
https://teamviewer.com