Orders on the Glanmore platform can be placed by parents in the app or browser, or manually by an admin if needed.
For Parents – How to Add an Order in the App
You can guide parents to place their own orders by following these steps:
Steps in the Glanmore App:
Open the Glanmore app
Select the correct child (if more than one)
Tap on the day you want to order for to view the menu
Select the dish you wish to order
Tap “Confirm” to approve your selection
A checkmark will now appear on the selected day, and a confirmation message will pop up on the screen
The order is now successfully placed and will be visible under your upcoming meals.
Here's a step-by-step guide you can provide to the parents explaining how to check if the order has been placed successfully: How can I confirm if my order was successfully placed?
For Admins – Placing an Order on Behalf of a User
If you need to place an order for a parent manually:
Steps in admin.kanpla.io:
Log in to admin.kanpla.io
Go to Overview
In the top right corner press Add an order
Press the dropdown box to select:
Location
User (Child)
The module the order should be placed at
Tap on the day you want to order for to view the menu
Select the dish you wish to order
Tap “Confirm” to approve your selection
A checkmark will now appear on the selected day, and a confirmation message will pop up on the screen
You can also modify or cancel orders from the Add an order tab if needed.
Need help? Contact Kanpla Support — we’re here to assist!