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How do I connect a scale to the POS app? (3 minute read)

Updated this week

Connecting a scale to the POS app allows you to automatically register product weight and price during checkout — ideal for items sold by weight such as salads, baked goods, or produce.

Kanpla POS currently supports specific scale models that connect via USB.


Step-by-step guide:

Step 1: Connect the scale to a power outlet using the included cable. Wait for the screen to power on

Step 2: Configure the settings by following this guide: How do I set up a Scale?

Step 3: Connect the USB cable

Step 4: Open the Kanpla POS App

Step 5: Select “Device setup”

Step 6: Scroll to the section called “Scale”

Step 7: Select the device that contains “XXX-FDTI-XXXX”

Step 8: Select “CAS PDN”

Step 9: Once connected, the button will change to “Disconnect” - this confirms the printer is connected successfully.

Step 10: Ask the customer to go to Sales and select a weighted product. Verify that the scale responds correctly!


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