You can engage with your customers by sending a push notification - a simple message that everyone who has downloaded the app will receive as a notification.
Step 1: Navigate to Communication Settings
In the left-side panel, find the ‘Communication’ section.
Click on ‘Push-message’, then select ‘Send new message’.’
Step 2: Create the Push Notification
Title: Enter a title for your message.
Message: Write the content of the notification.
Pop-up Option: Decide if you want this message to also appear as a pop-up the next time the customer logs into the app/web app.
Link: You can link the message to a specific product, module, or date.
Location Choose the location
Timing: Choose the time for when the message should be sent - here you can pick one of the following:
Decide when the end-user should receive the push message:
Immediate Send:
You can choose to send the message immediately, so your customers receive the notification right away.
Schedule for Later:
You can schedule the message for a specific date and time in the future, allowing you to plan ahead for important announcements.
Repeating Interval:
You can also set the notification to be sent within a repeating interval. This option allows the message to be sent multiple times on a regular basis, keeping your customers informed over a recurring period.
Once set up, this will ensure that your customers receive the notification, keeping them informed and engaged with your services.
How In-App Push Notifications Appear from the User's Perspective:
