To refund a transaction, follow the below guide:
Locating the transaction
When you enter the Transactions page, you'll see a list of transactions. Each entry includes details like date, time, products sold, profile, transaction type and price. Locate the transaction you wish to refund
Select Refund
Selecting Refund will initiate a refund proces. You also have the option to print or email a copy of the receipt
Processing refunds
Once you have clicked on Refund, an overview of the order will be shown as below. You have the option to either refund the whole order by selecting all product lines or refund individual product lines
Completing refund process
Once confirmed, the transaction will be processed as a refund and inventory and financial records will be adjusted accordingly
Following these steps, you can effectively use the Transactions page on your till for smooth transaction management and handling refunds when necessary.