How do I cancel an order for a user? (1 minute read)

Quick Steps:

Step 1: Log in to the Kanpla Administration using your email and password.

Step 2: From the left-hand panel, click on Overview.

Step 3: In the top-right corner, select Add an Order.

Step 4: Search for the sales place, user's name, and the module where the order was placed. For example, in the video example below: Sales place: La Raspberria - User: Jane Doe, and the specific module where the order was placed.

Step 5: Find the day when the order was placed and click on “Edit” or "Cancel Order."

Step 6: When the order is corrected, please navigate to ‘Approve’ and confirm the change to the order.

Note: The video shows an example of a leftover module. Your specific view may vary by module type, but the process remains the same—locate the order, identify the day it was placed, and make the necessary edits.

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