How to reset the Star MPOP cashdrawer with built-in printer
1. First, delete the connection settings of the target printer on the tablet/phone.
iOS
Open the settings screen of the tablet (e.g. iPad), and select Bluetooth
Tap blue (i) of the device name (STAR mPOP-XXXXX). If the device name was changed, select the device name it was changed to
Tap on "Ignore this device" to clear the setting for connection with the main device
Android
Open the tablet's settings screen and select Bluetooth
Tap the settings button of the desired device name (STAR mPOP-XXXXX) in the device list. If the device name was changed, select the device name it was changed to
Tap "Forget" to delete the setting for connection with the main device
2. Initialize Bluetooth settings for mPOP
Turn off mPOP
While pressing the Bluetooth reset button on the bottom of mPOP, turn on the power switch on the side of mPOP
Hold the Bluetooth reset button for 10-15 seconds without releasing it
When the initialization process starts, the Power LED and the Error LED on the top of the mPOP will blink.
When the blinking starts, release the Bluetooth reset button.
When the initialization process is complete, the Error LED stops blinking and only the Power LED remains lit
Turn off the mPOP
3. Reboot the device
Restart the device (iPad, Android tablet, Elo etc.) that was connected to the device
4. Reconnect to the tablet
Turn on the mPOP again and re-establish the Bluetooth connection (pairing) with the device.
Remember to connect the cashdrawer in the Kanpla POS app under Device Settings